Customer Service

Shipping & Delivery

Since we understand that getting your items on-time is important to you, we exert every effort to process your order as quickly as possible, and provide you with the lowest flat shipping rates availableThe call center is available from 10 am-10 pm. However, our delivery team can be available before 10 am or after 10 pm upon the client’s request.

Returns & Replacements

Party Station offers a managed returns process to simplify returns for buyers. With the party Station returns process, If the buyer returns an item, Party Station will give in Return a Voucher with the amount paid by the buyer Minus the Shipping fees Also minus Banking fees in case of online payment or payment through POS and We have the right to charge you for any other direct costs incurred in collecting the product/s and we may deduct these from any sums owed to you.

Canceling an Ordering

If you decide to cancel your order, please note that this will be done before the order is shipped or delivered to the shipping company, in such case only bank incurred fees will be deducted from the amount paid.

Payment, Pricing & Promotions

Party Station accepts a variety of secure and trusted payment methods that vary depending on your preferred Choice. The standard available methods for your orders on thepartystation.com are Cash On Delivery (COD) and Visa/Master card payments on delivery for offline payments, and MasterCard and Visa, for online payments.